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Xerox devices located in Carroll Hall utilize Pharos print management software.  With Pharos, you may retrieve your print job from any Xerox device in our building.

Note: You may elect to upload print documents via https://mobileprint.unc.edu/myprintcenter/.  This allows you to print from any device.  Please see Mobile Web Printing documentation for further details.

Install printers:

  • Apple macOS: Open the Self Service app found in your Applications folder.  Locate the UNC-MJ-Printers category.  Select Install Xerox Print Queues.
  • Microsoft Windows: Open Software Center found in your Applications.  Select the Application tab in Software Center.  Select Carroll Hall Printing B&W/Color x64.

Please submit a help request via help.unc.edu if you need assistance with printer installations.

Steps to print:

  1. Select print from your current application.
  2. Select Xerox_BlackAndWhite for black and white print OR Xerox_Color for color prints.
  3. After clicking print, the job will be sent to the Pharos queue and retrievable from any Xerox device.

Steps to retrieve your print job:

  1. Tap your OneCard at the reader located on the Xerox device.
    arrow pointing rightPicture of One Card reader arrow pointing rightPicture of Xerox screen log in arrow pointing right welcome screen on Xerox device
  2. After you have tapped your OneCard or your phone, you’ll be logged in the system.  Select OK to dismiss the account information screen.
    account information screen
  3. View and select your print job.  Note: Each print job must be selected by touching the job on the screen.  Once the job is selected, information pertaining to the job will be display on the right.
    example print job arrow pointing right print job selected
  4. Select Print after the job is selected and you see the information displayed on the right.
    print button highlighted arrow pointing right
  5. Retrieve your print job from the tray.

The delete option does not present the user with a confirmation. If you delete a job, you will need to resend it.

If your account is low on funds, please submit a ticket to help.unc.edu and we will allocate additional funds.  Each semester, your allocation is renewed automatically.  The funds represent allocation only and have no monetary value.